Increase Case Acceptance Without Lowering Fees, Adding Chair Time, or Hiring More Staff
The Communication Framework Top Dental Teams Use to Turn
“I Need to Think About It” Into “Let’s Get Started”
FREE Live Training With Dental Practice Coach Shelly Van Epps
We only have limited Space, so secure you spot today!
Webinar Starts In:
Shelly Van Epps
Shelly is a seasoned dental professional with a remarkable 22-year career. She has held diverse roles from Office Manager to Chairside Assistant, accumulating extensive experience in both clinical and non-clinical aspects of dental practice. In her coaching capacity, Shelly collaborates with dentists and their teams, focusing on leadership development, phone skills, case presentation, efficiency systems, conflict resolution, financial arrangements, and reducing reliance on insurance. As of May 2023, she assumed the position of VP of Business Growth & Development at All-Star Dental Academy
During This Training, You Will Learn:
You’ll learn how patient experience directly impacts case acceptance percentages and why small shifts can lead to significant growth. We’ll break down the four core reasons patients actually come to the dentist—and how to uncover their true motivations beneath the surface.
You’ll discover the communication shift that moves patients from fear to confidence, along with practical strategies for handling common treatment objections without sounding sales-driven. Most importantly, you’ll learn how to move from transactional conversations to relationship-driven case presentations that build trust and increase acceptance.